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Acceptable Use

Acceptable Use Policy

The service should be used responsibly, within the limits of the purchased plan and only for access that is lawful and authorised.

Normal use

Keep account use within the plan and within the law

Customers are responsible for how their account is used and for ensuring they have the legal right to access the content or services involved.

IPTV is a delivery technology; it does not by itself grant rights to copyrighted content.

1. No unauthorised redistribution

Do not restream, rebroadcast or commercially redistribute content unless you have the necessary rights.

2. No credential abuse

Do not sell, scrape or share account credentials outside the limits of the purchased plan.

3. No interference

Do not attempt to disrupt, probe, overload or bypass technical restrictions protecting the service.

4. No unlawful access

Do not use the service to obtain content you are not authorised to receive.

Enforcement

Serious abuse can lead to restriction or termination

Where misuse threatens the service, other customers or third-party rights, access may be restricted while the issue is investigated.

Enforcement should be proportionate to the nature of the problem and does not remove rights that cannot legally be excluded.

Useful links

Customer policies

The terms, refund information and privacy policy provide the rest of the customer framework.